Data Protection Services

Outsourced Data Protection Officers

Flexible and individually tailored data protection support, delivered on-site or remotely on a ‘fractional’ basis by our large, highly experienced DPO team, as part of our continuous support framework. The DPO Centre has gained its extensive experience from delivering effective, value driven and award winning fractional, overflow and interim services to over 500 organisations globally.

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EU & UK Representative Services

For organisations offering goods or services to EU/UK residents and are therefore required to appoint a local Representative under Article 27 of the GDPR. Our service provides access to our team of experienced data protection professionals who provide expertise and advice, liaise with supervisory authorities, assist with data subject rights and maintain your Records of Processing Activity (RoPA).

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DSAR Response Service

Data Subject Access Requests (DSARs) can be complex and time-consuming to complete, especially those received from long-standing staff members. The DPO Centre provides an outsourced or overflow DSAR response service to commercial and public sector organisations that is delivered on a pay-as-you-go or retainer basis. We can take responsibility for the full response process, or only specific aspects, such as redaction.

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Data Protection Consultancy

Our experienced team of data protection consultants deliver tailored advice and guidance and a wide range of services that help your organisation to better understand the data you process and your obligations under data protection law.
Consultancy services are also used for specific projects such as audits and reviews, data mapping and RoPA building, DPIAs and vendor risk management and transfer assessments.

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Data Protection Training

We deliver data protection training and awareness courses for your various levels of staff; these courses are tailored to your organisation’s policies, procedures, and specific needs. This means that your staff will not only be trained in the requirements of data protection law, but they will also be trained on the specific requirements and expectations specified in your organisation’s policies and procedures. Therefore supporting your organisation in demonstrating compliance with data protection law.

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Data Protection Advice Line

Our Advice Line is staffed by our large team of experienced Data Protection Officers (DPOs). The service is an integral element of our outsourced DPO and EU/UK Representation Services., We also offer our Advice Line as a standalone service to act as a helpline for organisations seeking access to subject matter experts and a wider pool of knowledge and expertise than is available from in-house resources

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Meet some of our team

Our data protection services are individual and personal and provided by an exceptional team of privacy experts, find out more about who we are:

Ben

Data Protection Officer

Nicola

Data Protection Officer

Paul W

Data Protection Officer

Lawrence

Data Protection Officer

Blog, news, guidance and advice

News from the DPO Centre

August 9, 2022

Law Graduate Open Day

Thank you to all of those who attended our first ever Law Graduate Lunch Open Day! We had a fantastic time networking with you all and […]

What our clients say about us

We work with clients in a wide range of sectors, find out more about the work we do for them and what they say:

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Shard Capital
Shard Capital

We are really pleased with our DPO from The DPO Centre, who understood our needs and was able to translate them into a workable plan that has greatly assisted our business’s compliance journey. The DPO Centre’s advice and support has assisted us in ensuring that our compliance level has remained high despite the challenges that rapid growth presents.

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Unbar Rothon
Unbar Rothon

The DPO Centre’s help in dealing with a particularly complex DSAR that we received was invaluable. The support and advice that they provided throughout the entire process was extremely helpful… Overall, working with The DPO Centre greatly reduced the significant challenge of dealing with this DSAR

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Professional Case Management
Jenifer McIntosh

The DPO I had the pleasure of working with on that project is one of the best DPO/counsels I have worked with when it came to thoughtfully negotiating through a clinical trials-DPA, given his great working knowledge of the GDPR and the crossover with clinical trials regulations in both EU & UK.

Frequently Asked Questions

We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more. 

How can The DPO Centre help my organisation?

The DPO Centre is the leading Data Protection Officer resource centre.  Our large team of data protection and privacy experts will help you to understand your data, your compliance requirements and the associated  risks, and then deliver the appropriate level of resource to assist with addressing these risks either as a standalone exercise or as part of an ongoing arrangement. Within our team we have experts in a range of jurisdictions, legislation and industry sectors.  These include life sciences, finance and insurance, medical and healthcare, software and technology, education, charities and not for profits, and more. We help organisations like yours reduce the burden of compliance and simplify the process of complying with data protection laws around the world.

Do I need a Data Protection Officer?

 If your organisation is a public body or processes data on a large scale or uses data to regularly and systematically monitor individuals in any way, then you’re required to designate a Data Protection Officer (DPO). Failing to implement appropriate technical and organisational measures to protect personal data or ensure that your organisation has a DPO, when it is required, can leave your organisation open to reputational damage and regulator penalties. 

Why should I outsource my DPO?

Having access to an experienced and knowledgeable outsourced DPO is a highly cost-effective solution for improving your data governance, information security and compliance with data protection laws such as the UK and EU GDPR. Our outsource DPO service provides  your organisation with access to our large team of highly experienced DPOs. Your assigned DPOs will become an integral part of your team, working onsite or remotely as required, and consistently identifying and reducing compliance risk.

Do I need EU or UK GDPR Representation?

If your organisation processes data on either UK or EU citizens and you do not have a physical presence in either jurisdiction, then you will need to appoint a UK and/or EU Data Protection Representative. This is because Article 27 of the both UK and EU GDPR requires organisations that offers ‘goods or services or monitor the behaviour of EU or UK residents’ to have a point of contact within at least one EU member-state or within the UK. Since the UK left the EU, organisations that process data in both jurisdictions are required to appoint a Representative in both the UK and in at least one EU member state.

Can you assist with our UK DSPT Toolkit submission?

Yes. Our experts can assist your organisation to prepare for and complete the self-assessment process and meet the required standards set by the UK National Health Service Data Security and Protection Toolkit (DSPT). It’s important the DSPT online self-assessment tool is used by organisations to measure their performance against the National Data Guardian’s ten data security standards. Organisations that are required to complete the DSPT Toolkit will need to do so annually  prior to the deadline.  Our medical, health and care experts can help you navigate this process quickly and efficiently.

Would I benefit from Consultancy services?

Our comprehensive range of consultancy expertise greatly benefits organisations like yours by providing an expert, knowledgeable and independent perspective to your data protection compliance requirements. We will help you to understand the wider obligations within your sector and how these interact with data protection laws. Our consultancy services are provided by our team of highly experienced and qualified Data Protection Officers (DPOs) and tailored to the requirements of your sector, your organisation and your level of acceptance towards risk.

What has been the impact of Brexit on GDPR?

Brexit has had an impact on UK and EU businesses alike. Although upon Brexit, the EU GDPR was transposed into UK law as the UK GDPR, and the UK was granted adequacy by the EU Commission (meaning personal data can continue to flow freely between the EU and the UK), there are questions around what the future of data protection law is going to look like in the UK. This is creating confusion and complexity for organisations and driving a requirement to re-evaluate data protection frameworks and practices. Our experts at The DPO Centre, both in our UK and EU based teams, provide representation, consultancy and ongoing support services that ensure your organisation remains up-to-date and compliant with both the UK and EU GDPR.

What are the implications of GDPR for medical and healthcare?

When the GDPR was enacted into UK law, it imposed legal obligations on medical and healthcare organisations on how they must now manage and process data, including patient health data. Alongside an increased focus on patient data collection, developments in Artificial Intelligence (AI) and codes of conduct within each industry means organisations must implement robust personal data protection practices in order to stay compliant.  Within out UK and EU based teams, The DPO Centre has the expert resources, knowledge and experience of the medical and healthcare sectors to provide for your ever-evolving needs.

How to handle Data Subject Access Requests (DSARs)?

Data subject rights provided within both the UK and EU GDPR enable data subjects (customer, employees, suppliers and stakeholders) to request access to the data you process on them, and to know how it is being processed. Our Data Subject Access Request (DSAR) specialists can help you recognise, handle and respond effectively to the DSAR requests you receive. The DSAR response service we provide can support your organisation throughout the entire response process, or deliver only specific elements, such as redaction.

How does the Data Protection Advice Line Service work?

Our Advice Line supports our Data Protection Officers (DPOs) when providing our Outsourced Data Protection Officer as a Service (DPOaaS) or EU and UK representation.  As part of our ‘Continuous Support Service’, the advice line provides you with month-round access to our DPO team and acts as a triage service for our clients when they require assistance quickly, either answering the query immediately, or escalating the issue to their specific DPO. Our Advice Line service is therefore especially useful to those who need immediate and comprehensive advice in the event of a data breach or a complicated Data Subject Access Request (DSAR) that requires a response within a short timeframe.

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