Data Protection Advice Line Service
The DPO Centre advice line supports our Data Protection Officers when providing our Outsourced Data Protection Officers as a service (DPOaaS) or EU Representation services. We also provide it on a standalone basis to organisations looking for an on-tap Subject Matter Expert service, but only once we’ve had the opportunity to gain a good understanding of your data flows, policies and business processes.
This advice line is especially useful for immediate and comprehensive advice in the event of a potential data breach or a complicated data subject access request.
HOW THE SERVICE WORKS
The advice line is staffed by an experienced, qualified DPO. The service is available during normal business hours Monday to Friday and can be accessed either by email or telephone.
The advice line DPO will answer your data protection queries as and when they arise.
Should detailed knowledge of your organisation be required, the query may be referred to the DPO that has the specific knowledge of your organisation.
We always aim to provide an initial response within 24 hours.
Adviceline queries often require rapid responses. In order to answer quickly, accurately and comprehensively we first need to conduct an initial compliance review.
This compliance review is a standard part of our onboarding process when we provide our on-site outsourced Data Protection Office services
BENEFITS OF THE SERVICE
WHO WE WORK WITH
We work with organisations in a wide variety of sectors, including: