Privacy Policy

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PRIVACY AND COOKIES POLICY

 

The DPO Centre Ltd is committed to respecting your privacy and the privacy of every visitor to our website.  The information we collect about you will be used to fulfil the required services and enable us to improve how, as an organisation, we deal with you.

Should you have a question about the data we store, our contact details are:

The DPO Centre Ltd
50 Liverpool Street
London
EC2M 7PY
hello@dpocentre.com
0203 797 1289

 

The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 2018 and the General Data Protection Regulation). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

This information will not be disclosed to anyone outside of The DPO Centre or its associated companies, partners, and other companies with which The DPO Centre has arranged services for your benefit.

We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information.  To have your information removed or rectified, please contact hello@dpocentre.com.

The type of information that we will collect on you, and you voluntarily provide to us on this website includes:

 

  • Your name
  • Address
  • Telephone number(s)
  • Email address
  • Survey responses
  • Cookies
  • IP address

 

We may, in further dealings with you, extend this information to include your purchases, services used, subscriptions, records of conversations and agreements and payment transactions.

You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a prospect or customer in an efficient and effective manner.

The legal basis for processing your data is based on our legitimate interest to do so based on the information you have provided to us. We will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to object to our processing of your data at any time either via the unsubscribe link included on all emails we send, or by contacting us and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of 2 years after our last identifiable contact with you, at which point it will be deleted.

 

PROTECTION OF PERSONAL INFORMATION

 

The DPO Centre takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

The DPO Centre uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

 

COOKIES

 

This site uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser, or you can select the specific types of cookies you would like our site to record using the ‘Change your cookie consent’ link available on each page . For further information, we suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

 

GOOGLE ANALYTICS

 

This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about website visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than dpocentre.com.  Further detailed information on Google Analytics cookies can be found here.

 

HUBSPOT

HubSpot is a marketing analytics and automation tool. The cookies used by the HubSpot tool identify which pages on this website are being used, and by which users. This data helps us improve our website and tailor it more closely to our customers’ needs. The HubSpot cookies may match any analytics data to any other data you have voluntarily given to us by filling in a form on this website. Further detailed information on HubSpot cookies can be found here.

 

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information Commissioners Office.